Returns & Exchanges

At /PHD/, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, we offer a hassle-free return or exchange within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund or ship your exchange within 5-7 business days.