Frequently Asked Questions
Everything you need to know about your PHD beauty journey.
Are PHD products suitable for sensitive skin?
Yes, all our formulations undergo rigorous dermatological testing to ensure they are safe for sensitive skin types and free from harsh irritants.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your beauty essentials sooner.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't right for you, return it within 30 days of purchase for a full refund or exchange.
Are your beauty products cruelty-free?
Absolutely. PHD is committed to ethical beauty; we never test our products or ingredients on animals.
How can I track my order?
Once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.